Privacy Policy

At OrganicRootSA, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This privacy policy outlines the types of information we collect, how we use it, and the steps we take to protect your personal data.

By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, as well as to communicate with you more effectively. This information may include:

Personal Information

Account Information: When you sign up for our social media marketing services, we collect personal details such as your name, email address, phone number, company/business name, and billing information.
Contact Information: If you contact us through email, phone, or contact forms, we may collect information such as your name, email address, phone number, and the nature of your inquiry.
Payment Information: When you make a payment for our services, we may collect billing information such as credit card numbers or payment account details. However, payment processing is done through third-party services, and we do not store sensitive financial information on our systems.

Non-Personal Information

Usage Data: We collect data regarding how you interact with our website and services. This may include your IP address, browser type, device type, and page views.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect data about your use of our website, services, and communications. These technologies allow us to remember your preferences, enhance your experience, and track your activity on our site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To Provide Our Services: We use your personal information to deliver our social media marketing services, including the creation of content, campaign management, audience engagement, and performance analysis.
To Communicate with You: We may use your contact information to respond to inquiries, provide customer support, and send you important updates regarding our services.
To Improve Our Services: We analyze usage data to identify trends, optimize user experience, and improve our website and marketing efforts.
Marketing and Promotional Communications: With your consent, we may use your contact details to send you newsletters, promotional offers, and updates about our services. You can opt-out of these communications at any time.
To Ensure Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, including responding to lawful requests from government authorities.

3. Sharing and Disclosure of Your Information

We value your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Service Providers: We may share your data with third-party service providers who help us operate our business. These may include payment processors, email marketing platforms, and analytics providers. These providers are contractually obligated to protect your information and use it only for the purposes specified.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by governmental authorities, such as a court order or subpoena.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if this happens and give you an opportunity to opt-out of further use of your data.
Aggregated and Anonymized Data: We may share aggregated, non-personally identifiable information with third parties for marketing, advertising, research, and analytical purposes.

4. Data Security

We take the security of your personal information seriously and implement various security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure servers, and access control procedures.

While we make every effort to protect your data, please be aware that no method of transmitting or storing data is entirely secure. We cannot guarantee the absolute security of your information, and you provide your data to us at your own risk.

5. Your Rights and Choices

You have the following rights regarding the personal information we collect:

Access and Correction: You have the right to access the personal information we hold about you. You can request a copy of your data or ask for corrections if you believe it is inaccurate or incomplete.
Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations and contractual requirements. We may retain your data for as long as necessary to provide our services or to comply with legal obligations.
Opting Out of Marketing Communications: You can opt-out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
Cookies Management: You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. After this period, your personal information will be securely deleted or anonymized, unless it is required for legal, accounting, or reporting purposes.

7. Third-Party Websites

Our website and services may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. International Data Transfers

As part of our operations, we may transfer your personal data to countries outside of your home country, including to servers in other jurisdictions. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your own.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We reserve the right to update or revise this privacy policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated accordingly. We encourage you to review this policy periodically for any updates or changes. By continuing to use our services after any changes to this policy, you consent to the updated terms.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us at:

Email: jardinorganicroot@gmail.com
Phone: 073-492-1998